Richmond SPIN February 15 Meeting

Earn PDUs and CEU’s for FREE!

(1 PDU or CEU per meeting) 

Closer Than it Appears – Playing Hide and Seek with Process Improvement



Ed Deiss, Senior Consultant

CapTech Consulting


When it comes to process improvement projects, it often becomes about the process diagrams.  As ESPN College Game Day Lee Corso often says “Not so fast my friend.”  Holistic process discussions involve ‘hide and seek’ as much can be left unaddressed, and therefore hidden, in a pure process discussion and need to be sought after.   


WHERE: Meeting Room, Tuckahoe Public Library

1901 Starling Drive, Henrico, VA 23229 - 4564

Tel: 804-683-0272 (Raju);  804-307-5722 (Margy)


WHEN: February 15, 2010 

6 to 6:30 - Meet and Greet
6:30 to 8:00 – Interactive Presentation


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