Richmond SPIN March 15th Meeting
 Earn PDUs and CEU’s for FREE!

(1 PDU or CEU per meeting)


SPQA Discovery Program – a First Step Towards Malcolm Baldrige National Quality Award



Mary Turner, Recognition Committee Chair

US Senate Productivity and Quality Award for Virginia (SPQA-VA)


The U.S. Senate Productivity and Quality Award for Virginia (SPQA-VA) is the Commonwealth’s premier awards program for performance excellence.  More than an award, the SPQA Program helps Virginia organizations achieve performance excellence through a process of training and education, evaluation, feedback, and recognition. The SPQA uses the performance excellence criteria and core values from the Malcolm Baldrige National Quality Award, which are used by many top public and private institutions as a proven business model.  During the past 20+ years, hundreds of Virginia organizations have participated in SPQA to stay abreast of competition and to improve performance.  Today’s business and government environment make it imperative that organizations focus on current challenges: openness and transparency in governance and ethics, the need to create value for customers, the challenge of rapid innovation, and capitalizing on knowledge assets. No matter the size or complexity of your organization, the Baldrige performance excellence criteria provide a valuable framework that can help you plan in an uncertain environment.  The SPQA Discovery Program will introduce your organization to the Baldrige criteria and provide feedback to enhance its further implementation. 


WHERE: Meeting Room, Tuckahoe Public Library

1901 Starling Drive, Henrico, VA 23229 - 4564

Tel: 804-683-0272 (Raju);  804-307-5722 (Margy)


WHEN: March 15th 2010 

6 to 6:30 - Meet and Greet
6:30 to 8:00 - Presentation


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